Once upon a time there were two close friends named Kai and Gerda. One fateful day, in the Snow Queen's castle, the Queen's mirror shatters into a million pieces. The shards are carried by the wind everywhere and, just as the children are playing outside, one of them lodges in Kai's eye and goes straight into his heart. Suddenly Kai becomes distant and cold, and gains an obsession with snow. On one of his most moody days he meets the Snow Queen, who takes him to her castle. The villagers search for him but to no avail. Even when everyone already mourns his death, Gerda doesn't give up and sets on a journey to find him. Can she find Kai and melt the ice on his heart?